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Frequently asked questions (FAQs)

What types of medicines are available on this website?

All FDA-approved medicines, including opioid pain relievers, sleeping pills, and all other medications, are available on this website. You can visit the All Product section for detailed information regarding the available products.

Are the drugs you sell are safe and legal?

We are one of the FDA-approved suppliers, and we try our best to deliver you the safest medicine via legitimate sources. We strive our best to avail you of the legal and branded medication at an affordable price.

How can you offer these medicines at such a lower price?

We offer all the medicine at a lower price than other local pharmacies near you because we don’t need to spend a single penny on any business and marketing strategies such as advertisement, product promotion, etc.

As we have a direct consumer contact, we don’t need to spend bucks on hiring an expensive sales team.

Do I need to have a prescription to buy here?

No, you don’t need to have any prescription to buy medicines from our website. We have arranged doctors for your convince, who will listen to you, analyze your health condition, and prescribe you the medication without charging you. And according to the doctor’s prescription, we will deliver you the required medicines.

How can I place my order?

Placing an order on this website is as simple as ordering anything from any other e-commerce website. To place your order on this website, you need to follow the following steps:

  1. Enter the brand name or generic name of the medicine and select the required medication.
  2. Select dosage and list all the necessary medicines in the shopping cart
  3. Once you have done this step, click on proceed, enter your shipping address and billing address, and submit your order.

How are my orders shipped?

We ship your orders on weekends (Saturday). Please keep in mind that if you place your order on Saturday after 2:00 P.M. Pacific Standard Time, we will dispatch your order on Monday so that you can get it the next day. Purdue pharm is proud to announce that our shipping partners are FedEx SAME DAY and FedEx Over Night Delivery. We also have three shipping centers, such as FedEx Overnight, UPS shipping, DHL shipping, etc., to deliver your medicine as soon as possible.

When will I receive my medication?

It takes overnight to deliver your parcel to your home if we shipped the order via FedEx Overnight. We also have other facilities to deliver your order on the next day, but you need to pay some extra bucks for that.

How will my medication be packaged?

You will receive your medication packed in safe envelopes to maintain the quality of your medicine.

Can I track my order?

Of course, you can track your order at any time by visiting our website and providing the required credential such as your name, tracking ID, etc.

What is the available payment mode on the website?

To shop with us, you can use all types of Credit Cards, Gift Cards (Google Play, Walmart, and Target), Bitcoin, and Bitcoin Cash.

When is my card charged for the payment?

A customer support executive from our company will make a confirmation call to you, and after confirming your order, we will take the necessary steps regarding the payment.

What is your refund and cancelation policy?

We care for our customers, and we know it takes a lot of hard work to earn money. And we don’t want that you spend your hard-earned money on damaged products. Therefore, you can refund our products back to us if they got damaged during the shipping. You can also ask us to deliver the new product as well. You can also make a refund request in case your order does not arrive or is lost. To cancel your order, you need to do so before the shipment of the parcel; otherwise, we are not liable to make any refund.

How is my personal information protected? Does the website follow laws to make itself safe and secure?

We have used the best techniques as suggested by state laws to secure your personal information with us. When you provide any details like bank account details, transaction details, or any other payment information, we ensure that these kinds of information are never shared or transmitted to any person, company, or third-party websites. You are 100% safe and secure when you visit our website.

What if I don’t find an answer to my question in this FAQs section?

In case you don’t find an answer to your question in this section, you can contact us via mail, phone calls, and live chats. We will be pleased to resolve all your queries and concerns.

How can I contact your company?

You can mail us or talk to us via phone or live chat. For detailed information, please visit our website and check the Contact Us section.